Terms of Service

Last Updated: 12 June 2026

Welcome to ProVision Services LLC, operating as ProVision Junk Removal (“ProVision Junk Removal,” “ProVision Services LLC,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, located at https://www.provisionjunkremoval.com, and any services, estimates, appointments, communications, or related offerings provided by us.

By accessing our website, requesting an estimate, submitting a form, calling or texting us, booking a service, or otherwise using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

ProVision Junk Removal provides local junk removal and related services in Southern California, including service areas across Los Angeles County, Riverside County, Orange County, and San Bernardino County. The website lists services such as junk removal, cleanouts, dumpster rentals, light demolition, and related hauling services.

1. Our Services

ProVision Services LLC provides junk removal, hauling, cleanout, and related services for residential and commercial customers. Services may include, but are not limited to:

  • Furniture, appliance, and general junk removal
  • Garage, house, apartment, estate, eviction, storage unit, warehouse, hoarder, and property cleanouts
  • Yard waste and construction debris removal
  • Dumpster rental and light demolition services where available
  • Sorting, hauling, donation, recycling, and disposal coordination

We strive to provide convenient, professional, and responsible service. The website states that ProVision Junk Removal handles lifting, loading, sorting, hauling, disposal, and clean-up, and that recyclable or donatable items may be diverted when possible.

2. Estimates, Pricing, and Payments

Any estimate provided by ProVision Services LLC is based on the information available at the time of the estimate, including the type, volume, weight, accessibility, location, labor requirements, and disposal requirements of the items to be removed.

Final pricing may change if:

  • The amount or type of material differs from what was described;
  • Items require additional labor, equipment, disposal fees, or special handling;
  • The job site has access limitations, stairs, long carrying distances, parking restrictions, or safety concerns;
  • Additional items or services are requested at the time of service.

We aim to provide upfront, honest pricing and free estimates, as described on our website.  Payment is due at the time of service unless otherwise agreed in writing.

3. Scheduling, Cancellations, and Access

When you schedule service with us, you agree to provide accurate contact information, service location details, and a clear description of the items or materials to be removed.

You are responsible for ensuring that:

  • We have safe and lawful access to the service location;
  • You or an authorized representative is available if needed;
  • Items intended for removal are clearly identified;
  • We have permission to enter the property and remove the identified items.

We may reschedule, decline, or cancel service due to weather, unsafe conditions, restricted access, inaccurate job information, vehicle or equipment issues, or other circumstances outside our reasonable control.

4. Items We Cannot Remove

We may refuse to remove certain items, including hazardous, illegal, unsafe, or restricted materials. The website states that ProVision Junk Removal takes almost everything except hazardous materials.

Examples of items we may not accept include:

  • Hazardous waste;
  • Chemicals, solvents, fuels, oils, or paint;
  • Asbestos or biohazardous materials;
  • Medical waste;
  • Explosives or ammunition;
  • Certain batteries, electronics, or regulated materials;
  • Any item prohibited by law or local disposal regulations.

If you are unsure whether an item can be removed, please contact us before scheduling service.

5. Customer Responsibilities

You agree that you will not submit false, misleading, or incomplete information when contacting us or requesting services.

You are responsible for:

  • Identifying all items to be removed;
  • Keeping personal valuables, documents, cash, jewelry, and sensitive materials separate from removal items;
  • Confirming that you have the legal right to dispose of the items;
  • Not placing hazardous or prohibited materials among items for removal;
  • Notifying us of any unsafe conditions, access issues, or special instructions.

Once items are loaded and removed, they may be disposed of, recycled, donated, transferred, or otherwise processed. We are not responsible for items mistakenly included for removal unless caused by our proven negligence.

6. Website Use

You agree to use our website only for lawful purposes. You may not:

  • Attempt to interfere with the website’s operation or security;
  • Submit malicious code, spam, or fraudulent requests;
  • Use our website to harass, impersonate, or mislead others;
  • Copy, scrape, reproduce, or misuse website content without permission;
  • Use our forms or contact methods for unlawful or abusive purposes.

We may restrict or block access to our website if we believe a user has violated these Terms.

7. Text Messages, Calls, and Electronic Communications

By providing your phone number to ProVision Services LLC, including through our website forms, phone calls, text messages, or other communications, you agree that we may contact you by phone, text message, or other electronic means regarding your inquiry, estimate, appointment, service updates, follow-ups, and related business communications.

If you opt in to receive text messages, you agree to receive recurring automated text messages at the phone number provided. Message and data rates may apply. Message frequency varies. Reply HELP for help and STOP to cancel.

Consent to receive marketing or automated text messages is not a condition of purchasing any services. You are responsible for ensuring that the phone number you provide is accurate and that you are authorized to receive messages at that number.

8. Privacy

Your use of our website and services is also governed by our Privacy Policy, available at:

https://www.provisionjunkremoval.com/privacy-policy

Our Privacy Policy explains how we may collect information such as your name, email address, phone number, physical address, technical information, website usage details, and information included in communications with us.  It also states that information may be collected directly from users or automatically through website technologies such as cookies and tracking technologies.

9. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, maps, social media pages, review sites, payment processors, or other external services. We are not responsible for the content, practices, policies, availability, or security of third-party websites or services.

Your use of third-party websites is at your own risk and may be governed by their own terms and privacy policies.

10. Intellectual Property

All content on our website, including text, images, graphics, logos, layouts, service descriptions, and other materials, is owned by or licensed to ProVision Services LLC unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, sell, or exploit website content without our prior written permission, except for personal, non-commercial use related to evaluating or requesting our services.

11. No Guarantee of Availability

We make reasonable efforts to keep our website and services available, but we do not guarantee uninterrupted or error-free access. We may update, modify, suspend, or discontinue any part of the website or services at any time without notice.

Same-day or next-day service may be available depending on scheduling, location, crew availability, and other factors. The website states that same-day junk removal may often be available in certain service areas, but customers are encouraged to call early for availability.

12. Disclaimer of Warranties

Our website and services are provided on an “as available” and “as provided” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

  • The website will be uninterrupted, secure, or error-free;
  • Website content will always be accurate, complete, or current;
  • Services will be available at all requested times or locations;
  • All items can be removed, recycled, donated, or disposed of in a particular manner.

13. Limitation of Liability

To the fullest extent permitted by law, ProVision Services LLC and its owners, employees, contractors, representatives, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of our website or services.

Our total liability for any claim related to a service appointment will not exceed the amount paid by you for the specific service giving rise to the claim, except where prohibited by law.

Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under applicable law.

14. Indemnification

You agree to defend, indemnify, and hold harmless ProVision Services LLC, its owners, employees, contractors, representatives, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your violation of these Terms;
  • Your misuse of our website or services;
  • False or inaccurate information you provide;
  • Your failure to disclose hazardous, unsafe, or prohibited materials;
  • Your violation of any law or third-party rights;
  • Any dispute over ownership, authorization, or disposal of items removed.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from or related to these Terms, our website, or our services will be handled in the appropriate courts located in California, unless otherwise required by law.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after changes are posted means you accept the updated Terms.

17. Contact Us

If you have questions about these Terms, please contact us:

ProVision Services LLC / ProVision Junk Removal
Phone: 909-912-5831
Email: provisionservices.junk@gmail.com
Website: https://www.provisionjunkremoval.com

The website lists ProVision Junk Removal’s phone number as 909-912-5831 and email as provisionservices.junk@gmail.com.